Schnelle Lieferung
kompetenter Service
einfache Bedienung
Kunden Hotline:0049 4307 824 35 44

Please fill out this form and attach it to your return shipment:
Withdrawal form as PDF: (DOWNLOAD)


To open the downloadable PDF files, you need an additional program, such as the Adobe Reader, which you can download free of charge on the Internet. The current version of the Adobe Reader can be found here.

Credits / refunds / replacements

Credits or refunds will be made in the form of funds in your customer account for the next order or as a transfer back to your bank account, which you tell us. Replacement deliveries can be made at the time of next order or directly, as desired and necessary.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by
you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g.
a letter sent by post, fax or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal
before the withdrawal period has expired.

The withdrawal has to be addressed to:

“Caesar Shisha”
Mougib Magdi e.K.
Gutenbergstr. 47
D - 244223 Schwentinental

Tel.: (+49) 4307/824 35 44
E-Mail: info@caesar-shisha.com


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your
decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such
reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent
back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on
which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14
days has expired. You will have to bear the direct cost of returning the goods if the delivered goods conform to the ordered goods and the
price of the returned goods does not exceed a value of 40 Euro. Otherwise the return is free for you. You are only liable for any
diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and
functioning of the goods.


Our Withdrawal form as PDF: (DOWNLOAD)

 

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. The withdrawal has to be addressed to:

"Caesar Shisha"
Mougib Magdi e.K.
Gutenbergstr. 47
D - 24223 Schwentinental OT Raisdorf

Tel.: +49 4307/824 35-44
info@caesar-shisha.com

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